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ISO Auditing Practices Group Updates Guidance on Auditing Competence

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The ISO 9001 Auditing Practices Group (APG), an informal group of quality management system experts, auditors, and practitioners drawn from the International Accreditation Forum (IAF)...
Malcolm Baldrige National Quality Award+

Baldrige Award Program to Be Revamped, No 2022 Awards

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The Baldrige Performance Excellence Program, which administers the Malcolm Baldrige National Quality Award, has decided not to run the award program in 2022. According...
ISO 9001 Design Specification to Be Developed

ISO to Develop Design Specification for New Version of ISO 9001

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The ISO technical committee responsible for developing, managing, and updating the ISO 9000 standards series has decided to develop a design specification for a...

Three Common Mistakes that Rob You of the Opportunity to Improve

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by Steven Severt Producing nonconforming product is costly. Your organization has paid for labor to produce the nonconforming product and expended available equipment time and...
document control

Document Control: More Than Adding a Number and Revision Level to Documents

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by Steven Severt When you think of your quality management system (QMS), do you instantly think of document control, as if the two terms are...
ISO 9001: More Than Doing What Your Say

ISO 9001: More than Doing What You Say and Saying What You Do

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by Steven Severt The adage of “do what you say and say what you do” is tossed around so often when talking about ISO 9001 that many...

SCC Seeks Feedback on Application of ISO 9001 in Policing Organizations

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The Standards Council of Canada (SCC) is seeking feedback on ISO’s proposal for the development of a new standard on Quality management systems—Guidelines for...

ASQ Awarded Contract To Administer Malcolm Baldrige National Quality Award Through 2024

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ASQ, the leading global quality association, has been awarded a contract by the National Institute of Standards & Technology (NIST) to assist in administering...

ISO Releases New Guidance for Documented Information: ISO 10013:2021

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The International Organization for Standardization has released ISO 10013:2021, Quality management systems—Guidance for documented information. This document replaces ISO/TR 10013:2001. In addition to updating terminology...

How to Fix an Ailing Internal Quality Audit Program

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By Vincent Cafiso Many of us in the quality profession are fully aware of and in most cases participate in our organization’s internal quality audit...

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